Performance Coaching – Performance Management series

This post is part of the performance management series. You can view the previous post on setting S.M.A.R.T goals here

Coaching your staff is one of the best ways to get top results out of your team.

Performance coaching is the ongoing feedback and reinforcement of staff regarding their progress, in terms of meeting the objectives and standards set in the planning phase.

As a performance coach the manager is continually observing how employees are performing and providing them with feedback.

Effective feedback is: -

• Regular and goal directed
• Clear, specific, timely and brief
• Descriptive rather than evaluative
• Directed toward controllable behaviors rather than personality
• Face-to-face if possible, sincere and genuine
• Done in an appropriate setting
• Confronting Poor Performance

In the next blog we will go through the Nomads performance review process and give you our templates to use

Are you a performance manager? How do you coach your team? let us know.

Other articles you may like:

• Performance Management Training Slides
• FREE Hostel and Tourism performance review templates – Nomads Business and learning centre
• Performance management for your hostel and tourism business – Step 2 employer preparation
• Performance management for your hostel and tourism business – Step 1 get organised
• What is performance management and why use it in your tourism business